Conference Proxy Points of Interest

 

For reference purposes, this topic includes some ISL Light points of interest in the ISL Conference Proxy administration. Please refer to ISL Conference Proxy Manual for more information about ISL Conference Proxy administration.


Activity monitor - Servers

Information about your servers - you can restart, connect a server to grid, disconnect a server from grid.


Activity monitor - Clients

Shows connections to servers and concurrent usage statistics.


Activity monitor - System statistics

Shows system information and current usage statistics - e.g. cpu load, memory usage.


Activity monitor - Sessions - Active - ISL Light

Shows a list of active ISL Light sessions.


Activity monitor - Sessions - History - ISL Light

Browse and search ISL Light session history.


Configuration - General - HTTPT ports

Default values (80, 443, 7615) can be changed - e.g. if port 80 is already taken by the web server, remove it from the list and ISL Conference Proxy will not try to bind that port. If possible, please have a separate IP address for ISL Conference Proxy and all three ports available in order to allow most users to connect.


Configuration - General - Default domain for user authentication

Change the default domain from "default" to some other domain, e.g. "mycompany".


Configuration - General - Default program customization

Assign a certain customization as the default value - default is none.


Configuration - ISL Light

Used for managing ISL Light server-side settings, e.g. set "Send chat transcripts" to "Yes" if you want chat contents to be saved in the session history.


Messages

Messages enable you to send specific messages to ISL Light Desk at certain events - they can be defined in a file or inline within ISL Conference Proxy administration.

Message file definitions are read line-by-line (empty lines are ignored) by ISL Conference Proxy and they must use the following format:

time_in_seconds#action_codes#program_version#message_text

time_in_seconds - used for defining the delay for the message, depending on the specified action_codes

action_codes - used for defining the event that triggers the action as well as defining the action itself - first choose one of the three events:

s - after ISL Light Desk obtains a session code

o - after ISL Light Desk and ISL Light Client connect

t - before session disconnects (it only works for sessions that have a limited session duration)

then choose one of the following actions:

c - show the message in ISL Light Desk's chat area

m - show the message in a message box (a window containing message_text and an OK button)

d - show the message on user's desktop

program_version - specify the desired ISL Light Desk version, e.g. dk-3.0 (this matches to 3.0.0, 3.0.1 etc.) - if this field is left empty, it applies to all versions

message_text - specify the text that will be shown to ISL Light Desk - it must be URL encoded


This example will show the message Welcome to my_company support. in ISL Light Desk's chat area five seconds after the connection between ISL Light Desk and ISL Light Client has been established:

5#oc##Welcome to my_company support.


Configuration - Advanced - Customize

Used for managing customizations. Please refer to the Customization chapter for more information on customization.


Configuration - Advanced - Integration

Used for setting up integration options - please refer to "Integration Instructions" chapter in the ISL Conference Proxy Manual for more details and an integration example.


Configuration - Advanced - Programs

Used for setting program parameters - e.g. allowing programs, which branches to use.


Configuration - Advanced - Plugins

Used for setting plugin parameters - e.g. enable/disable certain plugins, which branches to use, set on-demand download of certain plugins.


User management

Used for managing domains and users. Please refer to the User management chapter for more information on user management.


Manage software - Licenses

Displays information about the currently installed license - most important entries are "Concurrent limit" and "Max release date".


Manage software - Online update

Offers an easy way to update your ISL Conference Proxy server and its components.


Manage software - Install ZIP

Used for manually updating ISL Conference Proxy in case it is not connected to the internet.

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