This topic covers the process of joining a session by downloading the ISL Light Client for all three major operating systems. Please choose the appropriate one for you:
Windows
Step 1
Click "Downloads" button in the header of webpage.
Step 2
Click "ISL Light Client 4" button to download ISL Light Client.
Step 3
Click "Run" button in security warning window to open ISL Light Client.
Step 4
Enter session code given from your operator. Than click "Join" to join the session.
Note: On Windows you will be prompted with a UAC (User Account Control) notification, please click "Yes" to this so that the Supporter can begin working on your computer.
Step 5
You are now connected with operator.
macOS
Step 1
Click "Downloads" button in the header of webpage.
Step 2
Click "ISL Light Client 4" button to download ISL Light Client.
Step 3
Run the ISL Light Client.dmg file.
Step 4
Double click the ISL Light Client to launch the program.
Step 5
Click "Open" to proceed. Depending on your security settings this step might be skipped.
Step 6
Enter the session code given from your operator. Than click "Join" to join the session.
Step 7
You are now connected with operator.
Linux
Step 1
Click "Downloads" button in the header of webpage.
Step 2
Click "ISL Light Client 4" button to download ISL Light Client.
Step 3
Save the .zip file that is downloaded. It contains ISL Light Client.
Step 4
Extract the .zip file downloaded in previous step.
Step 5
Double click the executable to run ISL Light Client.
Step 6
Enter the session code given from your operator. Than click "Join" to join the session.
Step 7
You are now connected with operator.
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